FCA Statement

My Property Claim Limited trading as Concept Building Solutions (Basingstoke) is an appointed representative of EvolveU (UK) Limited which is authorised and regulated by the Financial Conduct Authority and is entered on the Financial Services Register (http://www.fca.org.uk/register) under reference 607575 for Claims Handling Only.

If you wish to register a complaint on how we have handled the insurance claim please contact EvolveU (UK) Limited Moreton House, 16 Trident Park, Trident Way, Blackburn, BB1 3NU telephone no. 01254 675676.  If we cannot settle the complaint you may be entitled to refer it to the Financial Ombudsman Service. www.financial–ombudsman.org.uk

Privacy Policy

Concept Building Solutions (Basingstoke) is committed to protecting your privacy and takes its responsibility regarding the security of user information very seriously. We have structured our Website so that you can visit without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this Privacy Statement. If you give us personal information in order to receive information from us, then we collect and store that information. This information enables us to fulfil your information request. If you review or download information, we track the visit. This information is helpful, amongst other things, to provide you with tailored information and to give us information about your use of our Website.


For your protection, we are registered under the Data Protection Act 1998 and have given all appropriate notifications to the Information Commissioner. We will not disclose any such information outside of Concept Building Solutions except for fraud prevention purposes and/or if required/obliged by law or Governmental or judicial bodies or agencies or to regulators under proper authority.  We may however pass the information on to your Insurer (so that we can assist with your claim) and our compliance auditor EvolveU (UK) Limited to ensure we meet certain regulatory standards.

Personal Information Access

Under the Data Protection Act 1998 you may request details of personal information which we hold about you. If you would like a copy of the information held about you, then please write to: My Property Claim Limited, 32 Roxburgh Close, Camberley, Surrey GU15 1AS.

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