My Property Claim helps homeowners prepare for, understand and navigate property insurance matters with confidence. We provide independent education, guidance and consultancy on property damage, insurance policies, repair scopes and recovery planning, helping clients make informed decisions every step of the way.
I’ve spent years managing building insurance claims professionally — now I’m putting that expertise directly into the hands of policyholders through training, tools and advice, so they can run their own claim with real confidence instead of guesswork.
It’s not about doing it for you anymore. It’s about levelling the playing field.
We provide independent education, guidance and consultancy on property damage, insurance policies, repair scopes and recovery planning, helping clients make informed decisions every step of the way.
We can also provide advice about damage mitigation actions that may be required and signpost you the experts and professionals to help mitigate further damage and so reduce the impact of property damage to you, your family, your property and your business.
Finally, we can provide advice about repair scopes and recovery planning, helping clients make informed decisions every step of the way. We can also signpost you to suppliers, experts and trades to get your property fully reinstated as soon as possible.
Not understanding property insurance and the claims process, places you at risk of not understanding what is covered and not covered under the terms and conditions of a property insurance policy and what you need to do in the event of a claim.
When making a claim, your insurer may ask you to provide quotes for all works, but do you know any experts and trades that you trust who would know exactly what needs to be done in this situation?
Your insurer may appoint a surveyor or loss adjuster to act on their behalf who will visit your property to assess the damage and report back to insurer. Their scope may be limited given a lack of time and/or equipment available during their visit. This could result in insufficient investigation with incorrect assumptions being made that could very easily end with an under scoped or worse still, repudiated claim.
It is not the responsibility of your insurer or their loss adjuster to fully substantiate and present your claim, and so it’s important that you fully assess the extent of the damage and loss.
